What is the average Customer Success salary for remote roles in the US?

The median midpoint of 76 live Customer Success postings for remote roles in the US is $130k a year. Half of them fall between $88k and $160k.

How does Customer Success pay change with seniority?

Entry-level postings have a median of $68k, while senior postings $145k. Staff, principal and director roles usually pay more and often add equity.

Which companies pay Customer Success roles the most?

Among companies with at least two postings, the highest medians are at Instacart ($212k), Rubrik ($200k), Affirm ($176k), Leap ($171k).

Where do these numbers come from?

From the pay ranges employers publish in their own job postings (required in states such as California, Colorado, New York, Washington and Illinois). We take the midpoint of each range, convert hourly pay at 2,080 hours a year, and update the figures daily as postings open and close. They show base pay, not bonus or equity.

Customer Success salary for remote roles in the US

What employers are offering right now, from 76 live Customer Success postings for remote roles in the US that publish a pay range. Updated October 2026.

Median

$130k

a year, base pay

Middle half

$88k–$160k

25th to 75th percentile

Highest posted

$265k

range midpoint

How the offers are spread

$52k

$77k

$101k

$126k

$151k

$175k

$200k

$225k

Customer Success pay by level

Level	Median	Postings
Entry level	$68k	6
Senior	$145k	13
Director & executive	$198k	8

Top-paying companies for Customer Success roles

Company	Median	Postings
Instacart	$212k	2
Rubrik	$200k	2
Affirm	$176k	2
Leap	$171k	2
Miter	$139k	2
Samsara	$133k	5
GitLab	$132k	5
Rad AI	$125k	2
MERGE	$124k	2
Snyk	$114k	2
Check	$96k	5
Mercury	$94k	4

Highest-paying open Customer Success jobs

All 97 open jobs →

Vitalize

VP, Customer Success & Delivery

San Francisco HQ · Remote Full-time $250k – $280k/yr

customer successDirect from employer 6d ago

LambdaRemote

Technical Success Engineer

Remote, USA Full-time $214k – $285k/yr

kuberneteslinuxmachine learningnetworkingDirect from employer Aug 20

Ramp

Director, Customer Experience

New York, NY (HQ) · San Francisco, CA Full-time $190k – $290k/yr

accountingrecruitingembeddedDirect from employer Aug 20

InstacartRemote

Director of Customer Success

United States - Remote $230k – $243k/yr

customer successb2bsaasDirect from employer May 11

WebflowRemote

Senior Manager, AI Customer Success

U.S. Remote $204k – $255k/yr

analyticscustomer successb2bDirect from employer 2d ago

SunoRemote

Partnerships and Customer Success Manager (Contractor)

NYC · Remote Contract $100 – $115/hr

customer successDirect from employer Aug 26

Get new Customer Success jobs that publish pay, by email

Free · No password needed · Unsubscribe anytime

Customer Success salary: common questions

What is the average Customer Success salary for remote roles in the US?: The median midpoint of 76 live Customer Success postings for remote roles in the US is $130k a year. Half of them fall between $88k and $160k.
How does Customer Success pay change with seniority?: Entry-level postings have a median of $68k, while senior postings $145k. Staff, principal and director roles usually pay more and often add equity.
Which companies pay Customer Success roles the most?: Among companies with at least two postings, the highest medians are at Instacart ($212k), Rubrik ($200k), Affirm ($176k), Leap ($171k).
Where do these numbers come from?: From the pay ranges employers publish in their own job postings (required in states such as California, Colorado, New York, Washington and Illinois). We take the midpoint of each range, convert hourly pay at 2,080 hours a year, and update the figures daily as postings open and close. They show base pay, not bonus or equity.

JobApplyPilot reads employers' own job postings. Pay shown is base salary from published ranges, not total compensation.