What is the average Customer Success salary in Canada?

The median midpoint of 20 live Customer Success postings in Canada is $124k a year. Half of them fall between $109k and $166k.

How does Customer Success pay change with seniority?

senior postings $152k. Staff, principal and director roles usually pay more and often add equity.

Which companies pay Customer Success roles the most?

Among companies with at least two postings, the highest medians are at Instacart ($201k), Mercury ($148k), Okta ($146k), GitLab ($143k).

Where do these numbers come from?

From the pay ranges employers publish in their own job postings (required in states such as California, Colorado, New York, Washington and Illinois). We take the midpoint of each range, convert hourly pay at 2,080 hours a year, and update the figures daily as postings open and close. They show base pay, not bonus or equity.

Customer Success salary in Canada

What employers are offering right now, from 20 live Customer Success postings in Canada that publish a pay range. Updated October 2026.

Median

$124k

a year, base pay

Middle half

$109k–$166k

25th to 75th percentile

Highest posted

$236k

range midpoint

How the offers are spread

$61k

$82k

$104k

$126k

$148k

$170k

$192k

$214k

Customer Success pay by level

Level	Median	Postings
Senior	$152k	6

Top-paying companies for Customer Success roles

Company	Median	Postings
Instacart	$201k	2
Mercury	$148k	2
Okta	$146k	2
GitLab	$143k	2
MongoDB	$128k	3
Samsara	$113k	3
Airbnb	$61k	2

Highest-paying open Customer Success jobs

All 32 open jobs →

InstacartRemote

Director of Customer Success

Canada - Remote (ON, AB, BC, or NS Only) $230k – $243k/yr

customer successb2bsaasDirect from employer May 11

MercuryRemote

Senior Customer Support Systems Administrator

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States $154k – $193k/yr

awsazuresaasDirect from employer Sep 11

GitLabRemote

Senior Assigned Support Engineer (AMER)

Remote, Canada; Remote, United States $126k – $214k/yr

rubyrailskuberneteslinuxDirect from employer Aug 20

DropboxRemote

Scaled Customer Success Manager

Remote - Canada: Select locations $142k – $193k/yr

customer successb2bsaasDirect from employer 10d ago

InstacartRemote

Senior Manager, Technical Account Management (Enterprise)

Canada - Remote (ON, AB, BC, or NS Only) $162k – $171k/yr

grpcci/cdproduct managementcustomer successDirect from employer Jul 22

Okta

Principal Developer Support Engineer - Builder Experience (BX)

Toronto, Ontario, Canada $140k – $193k/yr

pythonjavajavascript.netDirect from employer Aug 7

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Customer Success salary: common questions

What is the average Customer Success salary in Canada?: The median midpoint of 20 live Customer Success postings in Canada is $124k a year. Half of them fall between $109k and $166k.
How does Customer Success pay change with seniority?: senior postings $152k. Staff, principal and director roles usually pay more and often add equity.
Which companies pay Customer Success roles the most?: Among companies with at least two postings, the highest medians are at Instacart ($201k), Mercury ($148k), Okta ($146k), GitLab ($143k).
Where do these numbers come from?: From the pay ranges employers publish in their own job postings (required in states such as California, Colorado, New York, Washington and Illinois). We take the midpoint of each range, convert hourly pay at 2,080 hours a year, and update the figures daily as postings open and close. They show base pay, not bonus or equity.

JobApplyPilot reads employers' own job postings. Pay shown is base salary from published ranges, not total compensation.